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Terms and Conditions



This Privacy Policy governs the manner in which GF Agriculture collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by GF Agriculture.


Personal identification information


We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies


Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.



Domestic Shipping


All domestic shipping (All shipping within the United States) is not guaranteed "1-3 day shipping". This is simply a suggestion on data we have seen with previous orders. We do not make any guarantee to when your items will be delivered. We reserve the right to ship any way we see fit, regardless of shipping times. We will choose the best shipping possible within reason.

  • Live Insects
     We guarantee the live delivery of lady bugs within the United States. However, if the tracking shows the package was delivered in the "MailBox" or anything similar that is closed in nature, the guarantee is void. This is simply due to the fact that the lady bugs can not survive in harsh temperatures. We are not responsible for any DOA (Dead On Arrival) due to any scenerios similar to this.


International Shipping


Our shipping partners do not always provide end tracking to track your shipments to your location. We do not make any guarantees on any shipping times. We will provide a shipping number that you can track until it leaves the United States. Sometimes this tracking number will be tracked all the way to your location, however at the point of exit from the United States, you agree we are no longer responsible for this package. You agree that you understand that you will in no way hold GF Agriculture liable for any chargebacks/disputes due to non-reciept or non-delivered packages outside of the United States. At the point of exit of the United States, the package is considered delivered.

  • Live Insects
    We do not make any guarantees for live insects outside of the United States.
  • Customs
    We are not responsible for any custom fees, tariffs, etc. caused by the import of our products. You accept the responsibility to check with your local customs office to see if there is any import fees associated with these purchases. 


How we use collected information

GF Agriculture collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.



How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Changes to this privacy policy


GF Agriculture has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms


By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

GF Agriculture

14627 Cearfoss Pike Hagerstown, MD United States




Date Modified:  3/29/2016 @ 5:06 PM EST

*all prices listed include free shipping and are final. There are no additional shipping or handling fees.